Tom Melhuish 3 min read

Suspect that your business is suffering from a water leak?

The Consumer Council for Water estimates that each day 3.1 billion litres of water is lost to leakage across the UK. The cost of a water leak is ultimately borne by the end consumers of water, in other words, the households, and businesses, through increased water bills.

This blog post explains the symptoms, consequences, and actions you should take if you suspect there is a water leak on your business property.

What happens if there is a leak on my business premises?

Put simply, if leakage occurs on your property after the water has passed through your meter, then your business will be directly paying for it. The leak will result in significantly increased volumetric water and wastewater charges on your water bill.

Detecting a leak can save your business thousands in unnecessary water charges.

What are the potential indicators of a significant leak?

  • Boggy or damp ground on your property

If you notice an area of land that appears unusually saturated with water, it could indicate a significant leak. This kind of leak comes from an underground mains pipe and will result in only a specific area being impacted. The inclement British weather can also result in damp ground, so this will be easiest to spot after good weather.

  • Subsidence

Ground subsidence occurs when the ground underneath a property starts to sink. Subsidence will reveal itself in small changes to your business property, such as sticking windows and doors, ripples in wallpaper, or cracks running along walls.

Subsidence is often caused by damage to water infrastructure and drainage systems on a property. Subsidence can impact a property’s structural safety and value so suspected subsidence should be addressed immediately

  • Mould and mildew

A leak may result in water seeping into your business property’s floors, walls, or ceilings. The affected area will become damp and then start to attract mould. Mould, in turn, will give off a musty odour, giving you a strong indication of the presence of a broken pipe.

What should I do if I suspect there is a leak on my business property?

Our expert team will be able to assist you in case of a suspected leak. The process we follow to help businesses address water leaks is:

  • We work with your supplier to identify unusual patterns that indicate leakage in your volumetric water readings.
  • We arrange for a professional to visit your premises to locate the leak and assess its impact.
  • We’ll then work directly with the relevant supplier and wholesaler to get the leak fixed.
  • Once fixed, we will inform your supplier of the expected lower usage so that your water bills immediately reflect the cost-saving.

To speak to one of our water experts please click here.