Our Blog

Keep up to date with the current issues and latest news in the British Water Market

Water logger What is a water logger and why should I use one?

As a business, you may choose to have a water logger installed on your water meter. A water data logger is a device that fits onto your water meter and measures the amount of water that passes through. The water logger provides an analysis of when and how your water consumption is used across your…

read more
Tap water UK Business Water Retailers

The Water Act 2014 paved the way for businesses to choose the supplier of their water and waste-water retailer services. The UK business water retailers are private companies with a license to provide water services in the different parts of the UK. The principal services a water retailer provides are billing for water usage and…

read more
Shower water What is a surface drainage charge and how do I get a rebate?

Across Britain, businesses are charged over £1 billion annually for surface drainage. Our guide explains what you are getting for this additional cost to your business and under what circumstances you can request a rebate from your supplier in regards to a surface drainage charge. What is a surface drainage charge? Rainwater falling on your…

read more
Water in glass How to save money on your business water rates

In this article, we discuss why your business should look to save more money on your business water rates and how you as a business can save money on your business water rates. When businesses look to save money, saving on water costs is not always at the forefront of their mind. However, by understanding…

read more
tap water Updated: Covid-19 and your Business Water Supply

Since the commencement of the first lock-down, Covid-19 has had an unprecedented impact on business across the UK. To support your business and its response to the crisis, we’ve created and continually updated this article to suggest positive actions you can take concerning Covid-19 and your business water supply. With vaccination rates increasing and lock-down…

read more
water ball What’s happened to my supplier TOR Water?

TOR Water entered into the newly deregulated water market as a new supplier in April 2017. TOR Water focused on providing water supply to businesses located in the South West of England. A water supplier’s role is to invoice businesses they serve for their use of water and provide them with customer services. Also referred to…

read more
receipts What is the VAT on your business water bill?

Nearly all businesses use water every day and receive water bills regularly, but have you ever considered if you’re paying VAT on your business water bill? In this article, we have a look into what VAT is, if there is VAT on water bills, and how you can ensure you are paying the correct rate…

read more
Pipes Suspect that your business is suffering from a water leak?

The Consumer Council for Water estimates that each day 3.1 billion litres of water is lost to leakage across the UK. The cost of a water leak is ultimately borne by the end consumers of water, in other words, the households, and businesses, through increased water bills. This blog post explains the symptoms, consequences, and…

read more