Water meter calculator – FAQs
Our water experts answer those frequently asked questions regarding domestic water meters.
How much does a water meter cost?
In England and Wales, requesting the installation of a water meter is usually free of charge.
The exception is where your water company finds it impractical or unreasonably expensive to install a water meter. This can occur when a single incoming water supply pipe serves multiple flats and there is no practical location to install individual meters.
If it is not possible to install a water meter, your water company may suggest switching your supply to an assessed tariff, which instead takes into account the number of occupants in your home.
Who can benefit the most from a water meter?
Owing to how water tariffs are structured, homes of high value with fewer occupants stand to gain significantly from water metering.
Under the rateble value tariff commonly applied to homes without a water meter, your bills are primarily determined by the property’s value. This means you could face high bills despite minimal water usage at your home.
Is it cheaper to have a water meter?
Whether a water meter will save you money depends on several factors:
- The actual volume of water your household consumes.
- The rateable value of your property.
- The specific tariff rules set by your local water company.
Our water meter calculator estimates if your particular household could benefit from reduced water bills by switching to a water meter.
How often is my water meter read?
According to Ofwat, the regulatory body for the water industry, water companies must carry out a meter reading at least once per year.
For billing periods between these readings, your water company will apply an estimated usage figure to your bills.
Increasingly, some water companies are adopting smart water meters, facilitating automatic meter readings.
How do I get back to unmetered charges?
In most parts of the UK, opting for a water meter installation includes a two-year guarantee that your bills will not increase.
Should your initial bill post-installation prove more expensive, you can typically request to revert to a rateable value or assessed water tariff. Some water companies may perform this evaluation automatically.
It is advisable to thoroughly review the terms and conditions associated with your supplier’s “lowest bill guarantee.”
⚠️ In areas experiencing significant water scarcity (parts of Southern Water, South East Water, Thames Water, Affinity Water, and SES Water) the lowest bill guarantee may not be applicable.
How do I request a water meter?
You can request a water meter from your local water company’s website.
Here’s the process once you’ve requested a water meter:
- Water meter survey – An engineer from your water company will visit your property to determine the most suitable location for the water meter. This could be either inside your home or on the pavement outside.
- Water meter installation – An engineer will fit a water meter into your home’s incoming potable water pipe. The meter will start with a zero reading and begin to record your home’s water consumption.
- Your new water tariff – Following the installation of the water meter, your water company will switch your account to a measured water tariff. From your next bill onwards, you will be charged according to your area’s measured tariff rules.