These terms and conditions of use explain how you may use our website, www.aquaswitch.co.uk and any of its content. You should read these terms carefully before using the website.
You can click on the links below to go straight to more information on each area:
- Who we are and how to contact us
- By using our Website you accept these terms
- There are other terms that may apply to you
- We may make changes to these terms
- We may make changes to our Website
- We may suspend or withdraw our Website
- Our Website is only for business users in Great Britain
- How you may use material on our Website
- Information on this Website does not amount to advice
- We are not responsible for websites we link to
- How we may use your personal information
- Submitting information to the Website
- Limitation on our liability
- We are not responsible for viruses and you must not introduce them
- Rules about linking to our Website
Who we are and how to contact us
This website is operated by Aquaswitch Limited. We are a company registered in England and Wales with company number 12532531. Our registered office is at Lytchett House 13 Freeland Park, Wareham Road, Poole, Dorset, England, BH16 6FA. More information about us can be found here.
To contact us, please email firstname.lastname@example.org or telephone our customer service line on 0203 086 8225.
Aquaswitch Limited is a third-party intermediary (TPI) that complies with Ofwat’s voluntary code of conduct for TPI’s and Ofgem’s Third Party Intermediaries (TPI) Programme.
By using our Website you accept these terms
If you do not agree to these terms, you must not use our Website.
We recommend that you print a copy of these terms for future reference.
There are other terms that may apply to you
We may make changes to these terms
We amend these terms from time to time. Every time you wish to use our Website, please check these terms to ensure you understand the terms that apply at that time.
These terms were published on 05/08/2021 and most recently updated on 05/08/2021.
We may make changes to our Website
We may update and change our Website from time to time to reflect changes to our services, our users’ needs and our business priorities.
We may suspend or withdraw our Website
Our Website is made available free of charge.
We do not guarantee that our Website, or any content on it, will always be available or be uninterrupted. We may suspend or withdraw or restrict the availability of all or any part of our Website for business and operational reasons. We will try to give you reasonable notice of any suspension or withdrawal.
Our Website is only for business users in Great Britain
Due to the nature of our services and applicable regulations our Website is directed at businesses operating in Great Britain only.
We do not represent that content available on or through our Website is appropriate for use or available in other locations.
How you may use material on our Website
We are the owner or the licensee of all intellectual property rights on our Website and in the material published on it. Those works are protected by copyright laws and treaties around the world. All such rights are reserved.
You may print off one copy and may download extracts, of any page(s) from our Website for your personal use and you may draw the attention of others within your organisation to content posted on our Website.
You must not modify the paper or digital copies of any materials you have printed off or downloaded in any way, and you must not use any illustrations, photographs, video or audio sequences or any graphics separately from any accompanying text.
Our status (and that of any identified contributors) as the authors of content on our Website must always be acknowledged.
You must not use any part of the content on our Website for commercial purposes without obtaining a licence to do so from us or our licensors.
Information on this Website does not amount to advice
The content on our Website is provided for general information only. It is not tailored to your specific requirements or circumstances, does not constitute technical, financial or legal advice and should not be relied on for any purposes.
You should always use your own judgement when using our Website and its content and obtain professional or specialist advice as appropriate.
Although we make reasonable efforts to update the information on our Website, we make no representations, warranties or guarantees, whether express or implied, that the content on our Website is accurate, complete or up to date.
We are not responsible for websites we link to
Where our Website contains links to other websites and resources provided by third parties, these links are provided for your information only. Such links should not be interpreted as approval by us of those linked websites or information you may obtain from them.
We have no control over the contents of those websites or resources.
How we may use your personal information
Submitting information to the Website
While we try to make sure the Website is secure, we do not actively monitor or check whether the information supplied to us through the Website is confidential, commercially sensitive or valuable.
Limitation on our liability
Except for any legal responsibility that we cannot exclude in law (such as for death or personal injury) or arising under applicable laws relating to the protection of your personal information, we are not legally responsible for any:
- losses that were not foreseeable to you and us when these terms were formed;
- losses that were not caused by any breach on our part;
- business losses; and
- losses to non-consumers.
We are not liable to you if we fail to comply with these terms because of circumstances beyond our reasonable control.
We are not responsible for viruses and you must not introduce them
We do not guarantee that our Website will be secure or free from bugs or viruses.
You are responsible for configuring your information technology, computer programmes and platform to access our Website. You should use your own virus protection software.
You must not misuse our Website by knowingly introducing viruses, trojans, worms, logic bombs or other material that is malicious or technologically harmful.
You must not attempt to gain unauthorised access to our Website, the server on which our Website is stored or any server, computer or database connected to our Website.
You must not attack our Website via a denial-of-service attack or a distributed denial-of-service attack. By breaching this provision, you would commit a criminal offence under the Computer Misuse Act 1990.
We will report any such breach to the relevant law enforcement authorities and we will co-operate with those authorities by disclosing your identity to them. In the event of such a breach, your right to use our Website will cease immediately.
Rules about linking to our Website
You may link to our home page, provided you do so in a way that is fair and legal and does not damage our reputation or take advantage of it.
You must not establish a link in such a way as to suggest any form of association, approval or endorsement on our part where none exists.
You must not establish a link to our Website on any website that is not owned by you.
Our Website must not be framed on any other website, nor may you create a link to any part of our Website other than the home page.
We reserve the right to withdraw linking permission without notice.
If you wish to link to or make any use of the content on our Website other than that set out above, please contact us.
We will try to resolve any disputes with you quickly and efficiently. If you are unhappy with us, please contact us as soon as possible using the contact details found here.
Relevant United Kingdom law will apply to these terms. If you want to take court proceedings, the relevant courts of the United Kingdom will have non-exclusive jurisdiction in relation to these terms.