The full AquaSwitch water audit
The AquaSwitch bill review and validation service is a high level review of your business water bills that can identify areas where your charges can be challenged. If AquaSwitch identifies a problem with the way your business is being billed then our experts can help resolve the issue by conducting a full water audit.
A good example of this is the surface drainage charge where the charge depends on the area encompassed by your business property. Our water audit professionals can provide a no-win, no-fee, site visit that remeasures the area of your property to identify and measure the extent of any overcharging.
We’ve successfully challenged and arranged rebates of hundreds of thousands for our customers.
If the AquaSwitch bill review and validation process identifies an area that could be challenged we’ll discuss with you the opportunity of conducting a full water audit.
Why do errors occur on business water bills?
It would be nice to assume that your business water supplier is billing you accurately for your water services. Unfortunately with the British water market, this is often not the case. The non-household water market has only recently been deregulated and the central data that the industry uses for billing is often inaccurate.
Further complicating the situation is that the eleven regionally wholesalers all use different rules when it comes to determining water and sewage charges as set out in their annual scheme of charges. With the complexity of business water bills, it is inevitable that errors occur.