Source for Business

Source for Business typically requires payment by Direct Debit. This ensures bills are collected on time and reduces the risk of missed payments. If a Direct Debit is cancelled or fails, the customer must pay by another approved method, and any discounts may be withdrawn if payment terms aren’t met.

Bills are usually issued in arrears, so you pay after using the service. This avoids paying in advance and can support cash flow management. Invoices are sent either by email or post, depending on your chosen preference.

When a fixed contract ends, Source for Business may offer a renewal or, if no new deal is agreed, place the account on default rates. These are generally higher than fixed tariffs, so it’s important to review your options before the contract expires.

A credit check may be carried out before or during your contract. If your business has limited credit history or late payment records, Source for Business may request a security deposit. This deposit is refundable when the account is fully settled and can be used against unpaid charges if necessary.

Failure to pay, or preventing access to your water meter, may lead to disconnection of services. Before this happens, Source for Business will send a disconnection warning notice. Services can be reconnected once the issue is resolved and any reconnection fees are paid.

You can normally switch supplier at the end of your contract. However, if invoices are more than 90 days overdue, Source for Business may raise an objection to the switch until the balance is cleared. All outstanding charges must be paid before a transfer can be completed.

Source for Business offers water efficiency audits to identify where your business could be wasting water. These audits highlight areas for savings, including commercial water leaks or inefficient equipment, helping you lower bills and reduce consumption.

Through advanced technology, Source for Business can detect hidden leaks quickly and arrange repairs. Identifying leaks early not only prevents water loss but also avoids unnecessary charges and potential damage to your property.

With smart water meters and water data loggers, Source for Business enables businesses to monitor usage in real time. This helps spot irregular patterns, leaks, or spikes in demand, giving you better control over your water bills and consumption.

For businesses looking to develop private water supplies, Source for Business can support with borehole water projects. From feasibility assessments to installation and compliance, boreholes can provide long-term security and reduced reliance on mains supply.

For businesses that discharge trade effluent, Source for Business provides tailored support. This includes help with consent applications, compliance reporting, and monitoring volumes to keep you aligned with regulations while managing trade effluent charges.

Source for Business also assists with rainwater harvesting solutions. Capturing and reusing rainwater helps cut bills, reduce demand on mains water, and improve environmental performance.