Tom Melhuish 5 min read

Business Water For Small Businesses

It’s important to get the best deal on water for small businesses. Not just the cheapest deal, but a deal where your business is getting good service from your water supplier.

Small businesses need to understand how to manage water consumption efficiently and effectively, using devices such as smart meters to detect leaks and other wastage.

At AquaSwitch, we want to be a resource for all things business water, whether that be providing advice or so that small businesses get the right deal for them.

In this guide, we will show you how to compare and switch business water suppliers, how to reduce your business water bill and become a water-efficient small business – saving both money and helping the environment at the same time.

How to reduce your water bill as a small business

As a small business, cash flow is incredibly important, and anything to reduce your expenses can be incredibly helpful. You can then use that saved money to help grow your business.

Thankfully there are a few easy ways to save money as a small business on your water bill.

Using a smart meter

Using a smart meter will save your small business money. Firstly, you’ll save money by paying for the actual amount of water you use instead of an inflated estimated bill.

If you don’t have a smart meter, your water supplier will only occasionally visit your property to check your water meter physically, and that’s only if they can find it. Estimated water charges by business water suppliers can often be inflated, especially if your property has been vacant during the covid pandemic.

The second way this saves money is that you can spot any inefficiencies within your premises. It’s perfect for spotting leaks or any potential equipment using water inefficiently, causing your water bill to rise considerably over time.

Fixing any leaks on your property

We have touched upon this a little in the point above. But leaks are a huge problem, especially for small businesses who are working to tight budgets.

If a leak occurs in a pipe after your water meter, it is the responsibility of your business to pay for the wasted water and fix the pipe.

You will see an immediate reduction in the amount of water you are being billed for by fixing leaks. There are ways to detect leaks; one way is to look at your usage data; if You’ve increased water usage, you can scan your premises to identify a leak.

We recommend using a leak detection company to find the leak and repair it, as leaks can be hard to spot without the right equipment.

Making sure facilities are water efficient.

Maintaining your businesses facilities will help reduce the chance of leakages or inefficient use of water. By maintaining these well, you’ll use a lot less water, considerably reducing your bill.

A good example of this is toilets that fill constantly; this will continually be waste water throughout the day.

Replacing or fixing your toilet flush valve is simple, inexpensive and will save a huge amount on wasted water.

Installing water-saving devices.

There are a few cheap devices that can be easily installed to reduce water usage; the examples that we’ve found most useful to our customers are:

  • Cistern water savers – these can save 1 litre of water with every flush.
  • Fit tap aerators – these reduce the amount of water coming out of the tap by up to 50%.
  • Fit a thermostatic valve – this goes on the hot water pipe and speeds up the heating process meaning you will use less water and less energy.

Here are more tips and ideas on how to reduce your business water consumption.

Compare business water suppliers.

Comparing the different tariffs to your current supplier allows your business to identify if there’s a cheaper supplier out there.

Use our comparison service today.

Why should I switch water supplier as a small business?

There are plenty of reasons to switch water suppliers as a small business. Here are some of the more common reasons our small business customers looking for a different water supplier:

Unsatisfied with the poor customer service levels? Were you put on a gap site supply? Were you assigned a legacy supplier but have never bothered switching it? Is the cost of water from your current supplier too expensive?

The reason for switching should be established before you compare numerous quotes.

For example, if you’re looking for better customer service, make sure you look at the deals that offer improved customer service but do not offer the lowest price. Across the industry, dissatisfaction with customer services is a common problem.

But if it’s just a cost-saving exercise and customer service isn’t a priority, then the cheapest price will be suited to you.

Additional services

There are benefits of your water supplier offering additional services. For example, consolidated bills or water contingency plans are just a couple of suppliers’ additional services.

Some suppliers only offer a couple of additional services, so if you’re a business that heavily relies on water and the efficiency of water you use. You may want to switch to a supplier who offers a variety of services.

To see the water suppliers’ additional services, check out our guide of business water suppliers.

One consolidated bill

Even if you’re a small business, you may have multiple properties in different locations. These could have different water suppliers billed separately at different prices.

It would make sense to switch water suppliers to get all the properties on the same tariff and then use the consolidated billing functionality to manage consumption and cost better. This will significantly reduce the burden for your accounts payable team as there will only be one invoice and payment to manage.

You can also save money by consolidating just two properties with one supplier, benefiting from lower business water rates offered by some suppliers.

Improved Customer Service

According to Ofwat’s State of the Market Report, one of the top reasons for switching water suppliers is dissatisfaction with the current customer service levels.

Improved customer service is essential for your business, especially if you have any issues with your supply or questions about your water invoice.

Wasting time on hold to a customer services department without resolving the underlying problem is a massive time drain – something that small business owners can ill afford.

Can I switch water supplier as a small business?

Put simply, yes; you can.

You can switch your water provider as long as your business is on non-household premises as a small business.

To switch business water suppliers, all you need to provide is the following:

  • The name of your business
  • The location of your property
  • Your supply point identification number (SPID)*
  • Contact details

To switch, simply use our comparison service here.

Can I switch water suppliers in my home office?

Unfortunately, working from home in a home office is still classed as a household water supply.

The Water Act 2014 states that if the principal use of a property is a home, then the property will be a part of the regulated household market where you cannot switch water suppliers.

How to save money as a small business

There are plenty of ways to save money as a small business; here are a few:

  • Using Energy-efficient devices
  • Using open-source software
  • Hiring interns
  • Outsource your staff

Read our article on how to save money as a small business for a more in-depth breakdown.