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Best business water suppliers | April 2026

There are more than 20 licensed business water suppliers competing to supply businesses in England and Scotland.

Our water experts have created this guide to help you find the best business water supplier for your company. We begin with the top-rated suppliers, according to verified reviews on Trustpilot:

RankingSupplierAverage reviewReviewsLicense
1Source for Business4.92,050England and Scotland
2Wave4.87,170England and Scotland
3Water2Business4.8876England and Scotland
4Pozitive Water4.714,526England
5Business Stream4.67,400England and Scotland
6Everflow4.66,200England and Scotland
7Castle Water4.526,697England and Scotland
8SES Business Water4.5220England and Scotland
9Clear Business4.410,408England and Scotland
10Water Plus4.23,184England and Scotland

Source: Trustpilot in March 2026 – Licensed commercial water suppliers in England and Scotland, ranked according to the average score of verified customer reviews.

Business Water Suppliers 2026

Business water suppliers provide water and sewerage services to 1.5 million properties across England and Scotland.

A business water supplier will read your water meter twice yearly and bill your company for its water supply.

Here is a summary of the top 12 business water suppliers by estimated market share:

Business Stream

Business Stream

Business Stream is the oldest business water supplier in the market; it was designated Scotland’s default business water supplier following the deregulation of the Scottish Water market in 2008.

In 2017, Business Stream was appointed as the water supplier for all businesses in the Southern Water region.

Castle Water Logo

Castle Water

Castle Water began trading in 2017 when it was appointed as the water supplier for businesses in the Thames Water and Portsmouth Water regions.

On 7 February 2025, Castle Water acquired Brightwater (another business water supplier) to expand its customer base.

Clear Business

Clear Business

Clear Business Water is the leading independent water provider in Scotland and has expanded its operations into England’s water market.

Specialising in serving small businesses, Clear Business also offers a range of utility products beyond water, including as a business energy supplier.

ConservAqua

ConservAqua

In January 2020, ConservAqua entered the open water market. It is dedicated to delivering excellent customer service, precise billing, and a variety of additional water-related services.

With a strong environmental focus, ConservAqua addresses the challenge of water scarcity in the UK by providing innovative solutions such as smart water meters, greywater systems, and rainwater harvesting.

Everflow

Everflow was founded in 2014 in Hartlepool and proudly became the first business water supplier to offer all its customers a carbon-neutral water and wastewater service, offsetting carbon emissions through carbon credits.

In 2023, it was rebranded as Everflow Utilities, expanding its services to include environmentally friendly commercial waste collections and business broadband deals.

Pozitive Water logo

Pozitive Water

Pozitive Water is the new name for First Business Water, which has been part of the competitive water market in England since 2017.

The team at Pozitive Water has the expertise to offer a suite of water services to its customers, including efficiency advice and water contingency solutions.

Pure Utilities Logo

Pure Utilities

Pure Utilities, established in April 2015 in Scotland, focuses on delivering exceptional customer service alongside competitive pricing.

Based in Preston, Pure Utilities is dedicated to helping businesses reduce unnecessary water consumption. To facilitate this, they offer a complimentary Water Efficiency self-assessment tool on their website.

SES 15 March

SES Business Water

SES Business Water, also known as Sutton and East Surrey Water, emerged following the deregulation of the English water market in 2017.

Operating as an affiliated retailer of SES Water, SES Business Water was responsible for supplying water to all commercial properties in the South London area.

Source-For-Business-15 March

Source for Business

Source for Business, a newly established national brand, consolidates Bournemouth Business Water, Cambridge Water Business, South Staffs Water Business, and South West Water.

Serving 160,000 businesses nationwide, it also boasts 25 years of experience and provides various value-added services, including smart water meter installation, leak repair, and wastewater treatment.

Water-Plus 15 March

Water Plus

Water Plus was established as a joint venture between United Utilities and Severn Trent.

Water Plus places a strong emphasis on environmental responsibility, exemplified by its significant partnership with Trees for Cities.

As part of their commitment, Water Plus has ambitious plans to plant more than 1,000 trees in urban areas.

water2business logo

Water2Business

Water2Business, a joint venture formed by Bristol Water and Wessex Water in 2000, serves 80,000 customers across the UK.

Notably, it has achieved the distinction of being the top-performing business water supplier, securing the MOSL Market Performance Standards Report award for five consecutive years and has consistently demonstrated exceptional performance in handling customer complaints.

Wave Logo

Wave

Wave Utilities, a national business water supplier, was formed by merging two regional suppliers, Anglian Water Business and Northumbrian Water Group.

Wave has a strong commitment to customer service and a deep understanding of the evolving water industry. They offer tailored solutions and innovative services to meet the diverse needs of their customers.

How to choose a business water supplier

In the deregulated water market, businesses and other organisations are free to choose their business water supplier.

At AquaSwitch, we specialise in helping companies switch business water suppliers to get a better deal. Aside from price, here are the top factors to consider when choosing your next business water supplier:

Customer service

Supplier reputation

We recommend reviewing Trustpilot and reading verified reviews from real business customers to assess the supplier’s level of customer service.

Trade effluent services

Additional services

Some suppliers go beyond simply sending a business water bill each month. Consider water efficiency support and other services that may be useful for your business.

Green water suppliers

Environmental impact

Some suppliers now offer sustainable business water tariffs that offset the carbon footprint associated with water transportation and wastewater treatment.

Cheapest business water supplier

Finding the cheapest business water supplier isn’t always straightforward. Business water rates are typically charged per cubic metre of water consumed based on water meter readings.

Here are the three factors to consider when finding the cheapest business water supplier:

water rates

Unit rates per m³

Business water tariffs for properties with a water meter include unit charges for water and wastewater in pounds per cubic metre used.

water Standing charge

Standing charges

Water tariffs can include fixed daily charges related to water supply, wastewater and surface drainage, depending on the property location.

Compare prices

Expected consumption

To accurately compare suppliers, it is necessary to estimate annual water consumption to calculate an expected annual cost for each supplier.

List of business water suppliers

The table below shows a list of all licensed business water suppliers in Britain, including which tariff types they sell to businesses and the services they offer.

BrandBusiness water supplier nameWater supplier servicesEnglish supply licenceScottish supply licence
ADSMAdvanced Demand Side Management LimitedWater management servicesYesYes
Blue Business WaterBlue Business Water LimitedGeneral business water supplierNoYes
BrightwaterBrightwater LimitedGeneral business water supplierNoYes
Business StreamScottish Water Business Stream LimitedGeneral business water supplierYesYes
Castle WaterCastle Water LimitedGeneral business water supplierYesYes
Clear Business WaterClear Business Water LimitedGeneral business water supplierYesYes
ConservAquaConservAqua LimitedGeneral business water supplierYesNo
Commercial Water SolutionsCommercial Water Solutions LimitedGeneral business water supplierNoYes
EverflowEverflow LimitedGeneral business water supplierYesYes
FCC EnvironmentFCC Environment (UK) LimitedResource management servicesYesNo
Intelligent Business WaterIntelligent Business Water LtdGeneral business water supplierNoYes
MitieMitie Waste and Environmental Services LtdResource management servicesNoYes
One Business WaterOne Business Water LimitedNot accepting new customersYesNo
Pozitive WaterFirst Business Water LimitedGeneral business water supplierYesNo
Pure UtilitiesPure (CGV) LimitedGeneral business water supplierNoYes
SmartaSmarta WaterGeneral business water supplierYesYes
SES Business WaterSutton and East Surrey Water Services LimitedGeneral business water supplierYesYes
Source for BusinessPennon Water Services LimitedGeneral business water supplierYesYes
VeoliaVeolia Water Retail (UK) LimitedWater management servicesYesYes
Water Retail CompanyThe Water Retail Company LimitedGeneral business water supplierYesYes
Water PlusWater Plus LimitedGeneral business water supplierYesYes
Water2BusinessWater 2 Business LimitedGeneral business water supplierYesYes
WaterscanWaterscan LimitedWater management servicesYesYes
WaveAnglian Water Business (National) LimitedGeneral business water supplierYesYes
YuYu Water LimitedGeneral business water supplierYesNo

Source: Compiled by consolidating Ofwat licencees and the WICS register of licencees.

Biggest business water suppliers

In terms of the number of properties they supply, the biggest business water suppliers are shown below.

The rankings are based on the MOSL Supply Points Dashboard from March 2026.

Water Plus. Commercial water supplier

Water Plus

691,088 supply points: Inherited all businesses in the Midlands and the South West on deregulation.

Castle Water Logo

Castle Water

431,418 supply points: Inherited all businesses in the Thames Basin, East and South East of England on deregulation.

Business Stream

Business Stream

393,686 supply points: Inherited all businesses in Scotland and the South of England on deregulation.

Wave

Wave

391,664 supply points: Inherited businesses in Northumbria, Norfolk, Suffolk and Cambridgeshire on deregulation.

Everflow

199,306 supply points: Acquired all supply points organically by offering competitive pricing.

What do business water suppliers do?

The diagram below shows the responsibilities of business water suppliers in providing services to non-domestic water customers.

A diagram showing the key responsibilities of business water suppliers

The primary responsibilities of business water suppliers are:

  • Providing accurate billing for water, wastewater and drainage services used.
  • Providing a customer service function.
  • Conducting physical meter readings to measure the volume of water consumed.

Business water suppliers are not responsible for maintaining and operating the water network. The British water network is operated by regional water companies, which fix any issues that might arise with your supply.

If there is an interruption to your water supply, your business water supplier will contact your local water company to resolve the problem.

Check out our complete guide to British water infrastructure for more information on the role of wholesalers.

Business water supplier complaints

If you are having a problem with a business water supplier, you should first contact the customer services team of your supplier. The customer services team should be able to resolve any issues that you are experiencing.

If explaining the issue over the phone doesn’t work, commercial water suppliers must have a formal complaints procedure to escalate matters. The complaints procedures of water suppliers are usually published on their website.

A formal complaint will result in a final decision letter issued by your supplier. If you remain unsatisfied with the response of your supplier, then you can request that your complaint be reviewed by the following:

Scottish customers:
Scottish Public Services Ombudsman
https://www.spso.org.uk/complain/form/start/

English customers:
Consumer council for water
https://www.ccwater.org.uk/make-a-complaint/

Business water suppliers – FAQs

Here are the top questions asked surrounding commercial water suppliers.

Which water supplier is best for small businesses?

Small businesses in England and Scotland are free to choose any licensed supplier for their water and wastewater services.

Small businesses typically choose their business water supplier based on who is offering the cheapest tariffs.

Use our business water comparison service today to find out which supplier is currently offering the cheapest tariffs in your region.

Are there any new business water suppliers?

The newest business water supplier is One Business Water, which Ofwat granted an English supply licence in April 2024.

One Business Water is part of the Net Zero Planet Group, which is committed to the sustainable use of the world’s natural resources.

Intelligent Business Water is the newest supplier in the Scottish water market, having been granted a licence in January 2022.

Which business water suppliers have gone bust?

Here’s a list of the business water suppliers that have ceased trading in the last five years:

  • Pinnacle Business Water – November 2022 – All customers allocated to Everflow Water.
  • Affinity for Business – July 2021 – All customers transferred to Castle Water.
  • Aimera Water – July 2021 – All customers transferred to Clear Business Water.
  • Tor Water – February 2020 – All customers allocated to Smarta Water Limited, SES Business Water, Water2Business and Yu Water.

To find out more, visit our complete guide to business water suppliers going bust.

Is my water supplier a business water supplier?

This can often be a point of confusion. When the market was deregulated in 2017, some business water suppliers were created that used the same brand as the local water company.

A good example of this is in the Surrey region. The local water company SES Water supplies households in the area, while SES Business Water became the default business water supplier in the region.

Our list below shows whether your water supplier is also a business water supplier:

Local water companiesBusiness water suppliers
Dwr Cymru CyfyngedigAnglian Water Business
Hafren Dyfrdwy CyfyngedigBrightwater
Scottish WaterBusiness Stream
Northumbrian WaterCambrian Utilities
Severn Trent WaterCastle Water
Southern WaterClear Business Water
South West WaterConservAqua
Thames WaterEverflow Water
United UtilitiesFirst Business Water
Wessex WaterPinnacle Business Water
Yorkshire WaterPure Business Water
Affinity WaterSource for business
Bristol WaterRegent Water
Portsmouth WaterSmarta Water
South East WaterVeolia Water
South Staffordshire WaterThe Water Retail Company
Sutton and East Surrey WaterWater Plus

Who is my business water supplier?

The easiest way to find your current business water supplier is to look at a recent water bill. Your supplier is the company charging for your water and wastewater services.

If your business has never received an invoice for your water supply, or you’ve recently moved into a property, we offer a free service to determine who your water supplier is. Our in-house water experts can quickly check your property address details and let you know your current business water supplier.

Which business water suppliers accept sole traders?

Most business water suppliers accept sole traders. To onboard with a new business water supplier as a sole trader, you will need to provide the following additional information:

  • Sole trader name
  • Last three years’ business address
  • Date of birth

The new supplier will process a personal credit check as part of their onboarding procedures as a sole trader.