Energy comparison – FAQs
Here are frequently asked questions about energy comparison.
Can I compare gas and electricity separately?
Yes, you can. You don’t always have to go for a dual-fuel contract. You can compare gas and electricity separately and have tariffs available separately.
Can I save money by switching energy suppliers?
In normal circumstances, yes, you can. Currently, finding savings or comparing at all is more complicated. However, we expect the energy market to normalise soon, allowing you to compare from various suppliers, each offering a variety of tariffs.
Will my gas and electricity be interrupted if I switch?
There will be no interruption to your energy supply when you switch energy suppliers. It’s a smooth transaction between your old and new supplier without any downtime in energy supply.
Do I need to notify my current supplier when I switch?
No, you don’t need to notify your old supplier if you switch to a new energy deal.👇
- Your new supplier will contact you to confirm your switch date and request a final meter reading.
- Your new supplier will send the details of your switch to your old supplier.
You’ll receive a final bill from your old supplier shortly after the transfer.
What is the energy price cap?
The energy price cap limits the amount energy suppliers can charge for their default tariffs.
It includes capping the standing charge and the price per kWh of electricity and gas – but not your bill. Your bill depends on how much energy you consume.
Find out more with our guide to the energy price cap.
When will household energy comparison be available?
As of October 2023, only a few household energy suppliers offer fixed-rate tariffs. Some of these can be more expensive than the current energy price cap.
In the meantime, use our suite of free calculators to compare your default energy price cap rates to any fixed home energy tariffs that are currently available:
We hope suppliers will start offering more fixed-rate tariffs below the current energy price cap by the end of 2023.
Who has the best energy deals?
When the home energy market reopens, you will want to look at who has the best electricity and gas deals, but it comes down to more than just the electricity supplier. The best electricity deals available to your home depend on:
Energy consumption: The amount of energy your home uses will affect the price you pay per kWh.
Location: Where you are located in the country will affect the price you pay, as some locations are more expensive than others due to the availability of energy resources and demand for electricity in your area.
Contract Length: The contract length you choose can affect the price. Your supplier will generally offer a lower rate to reward you for taking out a longer contract.
There isn’t a singular best supplier for energy; you will need to shop around and compare the tariffs out there and see what works best for you.
Can I get a smart meter from my energy supplier?
Getting a smart meter depends entirely on whether your gas supplier offers them; location plays a part, too. The rollout of smart meters aims to fit a minimum of 85% of homes in the UK with smart meters by the end of 2024.
The best thing to do is to either log onto your supplier’s portal and request one or, failing that, to call their helpline to book a slot for an engineer to install one.
More information can be found in our guide on smart meters.