Switch energy suppliers

Here at AquaSwitch, we know that the world of home energy can be confusing and whether or not to switch your energy supplier is a question we all have.

At this time, there is still no option to switch home energy suppliers, and your existing supplier may still not be offering a fixed rate contract, but we are hopeful that you will be able to in the next couple of months.

Save on your home energy!

Switch suppliers


How do I switch energy suppliers

Switching energy suppliers is simple; follow these three steps to get the best energy deals.

Enter your details

Enter your details

Enter your existing energy supply details to get the most accurate comparison.

Compare your savings

Compare your savings

Find the best deal for you based on your personal preferences.

Complete your switch

Complete your switch

Fill in a simple application form which will automatically be sent to your new supplier.

Switching energy suppliers – all you need to know

Switching energy suppliers is simple, and you can benefit from saving money, better service, and fixed prices.

Sign up for switching energy supplier alerts

Whilst now is not the best time to switch energy suppliers, we want you to know as soon as home energy deals are back – sign up here, and we will be in touch to let you know when it is available.

How long does it take to switch energy suppliers?

Moving to a new energy supplier is straightforward, and you can simply switch online. Once you’ve signed up with a new supplier, the switch should be complete within three weeks.

Should I switch energy suppliers?

Most home energy customers are currently on standard variable tariffs and pay at a level set by the price cap for each kWh they use.

However, as wholesale prices have recently fallen, some suppliers are now beginning to offer fixed-rate energy tariffs. These allow you to lock your energy price per kWh for a specified period at a cheaper rate than the standard variable tariff. But these tend only to be available to existing customers.

Once the home energy market is once again offering deals, we wholly recommend comparing home energy suppliers to get the best rates for your home.

In the meantime, you can sign up here for alerts on when deals are available again.

What do I need to know if I want to switch energy suppliers?

The information you need to know to switch home energy suppliers is how much you currently pay for your home gas and electricity prices and who your current supplier is. You will also need to know basic information like your address and postcode.

If you want an even more accurate quote, you will need your actual annual usage on gas and electricity, which, as long as your bills are based on actual readings and not estimates, you can find on a recent bill.

It’s also important to check whether or not you are in a contract and when your contract end date is, as you may be charged an exit fee from your current supplier.

Tips for switching energy supplier

Switching energy suppliers should be simple, here are a few tips to get you started:

  • Know if you are in a contract with your current supplier.
  • Know your exact annual usage for both gas and electricity.
    Know your current rates, so you can compare this to what you are being quoted.
  • Decide what type of tariff you would like. Do you want a renewable energy tariff or a standard tariff?
  • Check if the supplier has any offers or incentives to help you decide.
  • Use a comparison service to find the best deal for you.

Switch energy suppliers – FAQs.

We know switching energy suppliers can be confusing, so here are some answers to some of our most frequently asked questions.

What are my options for switching suppliers in the current market conditions?

At the moment, switching isn’t possible. Your current supplier may offer you a fixed-rate deal, and you can check this by signing into your online account and checking what tariffs are available to you.

You can sign up for our home energy alert system, and we will let you know when deals are back up and running.

How to switch from a prepayment meter

If you want to switch from a prepayment meter to a standard meter, you must contact your current supplier to ask permission and may even need permission from your landlord.

Switching to a prepayment meter vs simply switching suppliers is a lot more complicated, as an engineer will need to come to your home and install the new meter first.

Most of the big six suppliers will install a new meter for free, but you will have to wait for an installation date, which could be between 4-8 weeks.

You must ensure that your account is not in arrears; in most cases, you must pay this off before you can switch meters.

How many times can I switch my energy supplier?

You can switch energy suppliers as many times as you like. However, it’s not always the best option, as if you are in a contract, you may be charged an exit fee. If your contract end date is near, the best thing to do is use a comparison service to find the best deals.

Here at AquaSwitch, we offer a simple compare-and-switch service – you can use this here.

Can I switch if I owe money to my current supplier?

Most energy suppliers will let you switch to another supplier if you have been in debt for less than 28 days. They will add this amount to your final bill. If you have been in debt for over 28 days, you must repay this first.

What if I change my mind about switching

Home energy contracts have a cooling-off period of 14 days from when you agreed to the contract. You have this time to change your mind and inform your new supplier.

Can I switch to a renewable energy supplier for my electricity?

Yes, you definitely can; when comparing and switching, you can use our energy comparison tool and select green tariffs in the filter option. This will give you all of the energy suppliers offering a renewable tariff, and you can decide which best suits your needs.